VIONIC

Tide II

Women's

I totally agree with the reviewer who said this new model of the Tide, under the Vionic by Orthaheel label, is not the same as the old Orthaheel Tide sandal. The footbed that amazing original Orthaheel Tide footbed is differently shaped in these, with a lower (but still high compared to most shoes) arch support and less-defined or shallower heel cup I think. Kind of like they sanded the whole thing down to be less pronounced. The sandal is lighter and seems to be made of a slightly different footbed material. Also, I ordered a 10, like my last Orthaheel Tides, but in the ones I got the straps were too loose, and I risked the sandal flopping around or falling off at every step. I'm returning them, and going to see if I can track down the old kind. I don't understand why a company would mess with a basic shoe that had such rave reviews and testimonials.

As an active person with a high instep and plantar fasciitis, Orthaheels were my savior. I bought the Tides II in almost every color and really loved them notice the use of past tense in that statement. Fast forward and I needed some new flip flops so, after reading the recent reviews, I bought what were supposed to be Orthaheels off Amazon. Unfortunately, what showed up were Vionics. I compared them side by side with my old Orthaheels and the arch support on the Vionics was significantly lower that the Orthaheel. I contacted Viionic and they, of course, disavowed all knowledge of the arch support being any different (Hello Vionic? Read the reviews on Zappos and elsewhere). If they're going to change the design, at least admit it, listen to your customer base and perhaps offer two options: One with high arch support and one with the new lower arch support. I'm completely frustrated with a brand I supported and recommended to many others and don't know if I will buy again.

I am so unhappy with the New Tide II, Vionic remake of the original Orthaheel. The original gave me much more arch support and stability. Within taking just a few steps it was evident these were not going to work for me. The new version also felt very stiff when walking. Don't know what I am going to do!!!! The original Orthaheel helped me overcome plantar fasciitis along with deep-tissue work, I cannot use any other shoe including Birkenstocks!!!

I am so frustrated with Vionic because I have ordered size 12M sandals for years and have had zero issues. I ordered a pair from Amazon: too small. I ordered from Zappos: too small. I contacted Vionic, they said, "They must've been sized wrong; have them replaced." Maybe it's just this particular style...I don't know. It's hard enough having foot problems, but "sized wrong" from BOTH retailers? Obviously Amazon/Zappos's would refund or replace; but Vionic needs to address the root cause of the problem: how many of these shoes are sized incorrectly?!