EAN | 9780743276030 |
Category | Customer Services |
Last Scan | Dec 30 2023 at 11:02 PM |
Description |
A massive disconnect exists today between consumers and providers. As consumers, we have a greater selection of higher quality goods and services to choose from, yet our experience of obtaining and using these items is more frustrating than ever. At the same time, companies find themselves with declining customer loyalty, greater challenges in fulfilling orders, and a general sense of dissatisfaction in connecting with their customers.
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Barcode |
Lean Solutions : How Companies and Customers Can Create Value and Wealth Together James P. Womack Author
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Lean Solutions: How Companies and Customers Can Create Value and Wealth Together
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Sun Tzu Strategies for Marketing: 12 Essential Principles
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